Shipping Policy

At Shived Artcraft, every product you order is more than just a purchase — it’s a piece of art prepared with care, devotion, and detail. We take every measure to ensure your handcrafted creations reach you safely, on time, and in perfect condition.

1. Order Processing

Each order is carefully verified, packed, and dispatched from our workshop.

• Orders are usually processed within
• Custom or made-to-order pieces may require additional preparation time, which will be mentioned on the respective product page.
• Orders placed on Sundays or public holidays will be processed the next working day.

Once your order is shipped, you will receive a tracking ID via email or WhatsApp to monitor your delivery.

2. Delivery Timelines

Delivery time depends on your location and courier partner.

• Metro cities:
• Other regions:
• Remote or rural areas:

We partner only with trusted and reputed logistics providers to ensure timely and safe deliveries across India.

3. Shipping Charges

• Free Shipping:
• For orders below ₹999, a nominal shipping fee will be added at checkout.
• COD (Cash on Delivery):
• Shipping fees, if applicable, will be clearly displayed before checkout.

4. Packaging & Handling

Every item is packed with utmost care using protective and eco-friendly materials to ensure your product arrives in pristine condition.

• Fragile items are double-checked and bubble-wrapped.
• Each shipment is sealed and labeled before handover to our courier partner.

We take pride in creating a safe, beautiful unboxing experience that matches the artistry of our products.

5. Delays or Issues

While we always strive to deliver on time, there may be delays due to unforeseen circumstances such as:

• Natural calamities or local restrictions
• Strikes, festivals, or logistic delays by courier partners
• Incomplete or incorrect shipping details provided at checkout

If there’s a delay, our team will inform you proactively. You can always reach us with your order number at support@shivedartcraft.com for updates.

6. International Shipping

We currently deliver within India. For international orders, please write to support@shivedartcraft.com — our team will help you with a personalized shipping quote and estimated delivery time.

7. Damaged or Missing Packages

If your order arrives damaged or if an item is missing, please share unboxing images or videos with us within 24 hours of delivery.
Our team will verify and assist you with a suitable replacement or refund as per our Return Policy.

8. Contact Us

For any shipping-related queries, contact our support team:
Email: support@shivedartcraft.com
Phone: +91 9538998889
Timings: Monday to Saturday, 10 AM – 7 PM