Privacy Policy

At ShivedArtcraft.com, we value your trust deeply. This Privacy Policy explains how we collect, use, protect, and manage your personal information when you browse, interact, or make a purchase from our website.

1. Information We Collect

When you interact with Shived Artcraft — such as by placing an order, subscribing, or contacting us — we may collect the following information:

• Personal details such as your name, contact number, billing and shipping address, and email ID.
• Payment details, which are securely processed through trusted, PCI-compliant payment gateways (we never store your card or UPI details).
• Usage data including your IP address, device type, browser type, and browsing actions on our website (like pages viewed or products searched).
• Communication data, such as messages, feedback, or reviews shared with our team.

We only collect the information necessary to offer you a smooth and safe shopping experience.

2. How We Use Your Information

Your data helps us serve you better. We use it to:

1. Process and fulfill your orders and provide delivery updates.
2. Offer customer support and respond to your queries quickly.
3. Improve your shopping experience and our website’s functionality.
4. Share offers and updates (only if you have opted in).
5. Ensure safety by detecting and preventing fraudulent activity.

We will never use your data beyond these purposes.

3. Cookies & Tracking

We use cookies and similar technologies to personalize your browsing journey. These help us:

1. Remember what’s in your shopping cart.
2. Understand how users navigate our site.
3. Offer quicker page loads and tailored product recommendations.

You can always disable cookies in your browser settings — though it may limit some site features.

4. Data Security

Your privacy and protection are of utmost importance to us. We employ:

1. SSL encryption during checkout and payment.
2. Secure servers and firewalls to safeguard stored information.
3. Access restrictions for authorized personnel only.

While we follow strict standards, no method of online transmission is completely secure — we recommend practicing safe password and device habits.

5. Sharing Your Information

We do not sell, rent, or trade your personal information to anyone.

We only share it with trusted partners necessary to run our operations, including:

1. Logistics and courier providers (for order delivery).
2. Payment gateway services (for secure payment processing).
3. Technology partners (who help maintain our website and customer support).

All partners are bound by confidentiality and data-protection agreements.

6. Your Rights

You have the right to:

1. Request a copy of the personal data we hold about you.
2. Correct or update inaccurate details.
3. Opt out of marketing emails and promotions at any time.
4. Request deletion of your personal data (subject to legal obligations).

To exercise these rights, please write to support@shivedartcraft.com

7. Third-Party Links

Our website may contain links to other websites for convenience or references.
Shived Artcraft is not responsible for the privacy practices or content of such third-party sites. We encourage you to review their policies before sharing personal data.

8. Policy Updates

We may update this Privacy Policy periodically to reflect changes in our operations or legal requirements. The most recent version will always be available here, with the “Effective Date” updated accordingly.

9. Contact Us

If you have any questions or concerns about your personal data or this Privacy Policy, please reach out to us:

Email: support@shivedartcraft.com
Phone: +91 982XXXXXXX (Mon–Sat, 10 AM – 7 PM)
Address: Shived Artcraft, [Insert Store/Office Address Here]